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Dedicated Account Management

The Vatglobal solution is unique because we appoint a dedicated account manager to hold your hand during your journey into the complex world of global VAT. Your account manager will be an expert in VAT for your specific industry, with experience and passion for professional client service. Why navigate this complicated landscape without the help of a specialist at no extra cost? 

The VAT landscape in Europe and across the world is very daunting. The legislation differs between countries (even within the EU) and so do the compliance requirements. Once you are VAT registered, the VAT compliance rules will have a significant impact on the commercial and operational aspects of your business, including your invoicing process and selling prices

It is therefore essential that you have the support of someone who is familiar with the laws and ideally has local language skills and knowledge to be able to give you practical and technical advice and support you as your business expands into multiple territories.

Vatglobal’s Managed Compliance solution offers a single, dedicated account manager who offers day-to-day support in all these areas, for all the countries where you are registered.

Your account manager will seek to understand all facets of your online business and will offer the below supports:

  • Initial ‘on-boarding’ of your business to explain the detailed commercial and operational impact of being VAT registered.
  • Detailed technical guidance on VAT treatment of all your sales and purchases.
  • Advice on invoicing procedures, returned goods, exchange rates and pricing.
  • Ongoing support on all compliance related issues.
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