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Selling online? Expats in France want more reliable service

Expats living in France are not pleased about increases on the cost of sending packages. The reason? Brexit is the obvious one. Anyone sending parcels from the UK to France now has to contend with customs duties. But there’s another important factor that affects online shopping: the EU’s new VAT rules.

The EU recently scrapped the import VAT exemption on low value goods. That means all items shipped into the EU are now subject to import VAT. Previously goods worth €22 or less were exempt from import VAT.

Managing online selling VAT in France and beyond

What does this mean for e-commerce? If you operate an online store that sells to customers in EU countries, you now need an effective VAT solution.  What do we mean by effective? First, you need to ensure your business remains VAT compliant. This is critical, as noncompliance will inevitably result in serious penalties

But you also need to consider your customers’ shopping experience. If your goods are outside the EU when you ship them, you can’t get around import VAT. But you can ensure your customers know precisely how much they’re paying. And you can make certain there are no surprise charges upon delivery. This is important, because research shows e-commerce shoppers really dislike surprise fees.  

New opportunities for e-commerce importers 

What’s the best way to manage VAT on imports? For many e-commerce retailers selling in Europe, the Import One Stop Shop (IOSS) is the obvious and best solution. The IOSS makes drop shipping simpler and faster. There are no hidden costs. Plus, it’s a much easier way to manage your VAT obligations on all EU sales. 

Of course, there are no one-size-fits all VAT solutions. Online retailers need to consider the operations, markets and product lines. 

If you’re looking for a customised VAT solution that makes online selling in Europe easy, get in touch with the global e-commerce VAT specialists


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